Outward Transfers
Incident Report for Sudo
Resolved
Incident Resolved
Posted Nov 08, 2023 - 21:12 GMT
Investigating
Dear Customers,

We regret to inform you that we are currently experiencing degraded performance on our disbursement service. You may experience some delays while attempting transfers from your wallet to other bank accounts.

We're currently engaging NIBSS, the central transfer processor for banks, to get the issue resolved.

Meanwhile, all other payment channels are fully functional.

Our sincere apologies for any inconvenience.
Posted Nov 08, 2023 - 19:08 GMT
This incident affected: Transfers.