We are pleased to inform you that the issue regarding intermittent reversals on outward transfers, caused by NIBSS, has now fully resolved.
Thank you for your patience and understanding during this period.
Should you have any further concerns or require assistance, please do not hesitate to reach out to our customer support team.
We appreciate your continued trust in Safe Haven.
Best regards, The Safe Haven Team
Posted Sep 16, 2024 - 22:47 BST
Identified
Dear Valued Customer, We hope this message finds you well. We would like to inform you that you may be experiencing intermittent reversals on outward transfers. Please note that this issue stems from NIBSS.
Rest assured, our team is actively communicating with NIBSS to resolve the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience during this time. We will keep you updated on the progress and notify you as soon as the issue is resolved. In the meantime, if you have any urgent concerns or require assistance, please do not hesitate to contact our customer support team. Thank you for your understanding and continued trust in Safe Haven.