We are pleased to inform you that the service disruption has been restored. USD card creation, funding, and transactions are now operating as expected.
Thank you for your patience and understanding during this time.
We appreciate your continued trust in our services.
Posted Sep 11, 2024 - 11:03 BST
Identified
Dear Valued Customer,
We would like to inform you of a temporary service disruption on our dollar platform, which has affected USD card creation, funding, and caused transaction delays.
Our team is actively working with the card provider to resolve the issue, and we anticipate full restoration by tomorrow. We apologize for any inconvenience this may cause and sincerely appreciate your patience. We will keep you updated on our progress.