Update on Outward Transfer Downtime
Incident Report for Sudo
Resolved
This incident has been resolved.
Posted Nov 20, 2024 - 14:03 GMT
Update
Dear Valued Customer,

We are pleased to inform you that the issue affecting outward transfers has been resolved, and services are now fully restored. Thank you for your patience and understanding during this time.

If you have any questions or need assistance, please don't hesitate to reach out to our support team.

Thank you for choosing Safe Haven. We are committed to simple, swift, and safe banking for everyone.

Best regards,

The Safe Haven Team
Posted Oct 24, 2024 - 10:07 BST
Identified
Dear Valued Customer,

We sincerely apologize for the inconvenience caused by the recent downtime affecting outward transfers. Our team is actively working to resolve the issue, and we are committed to restoring full functionality as quickly as possible.

We appreciate your patience and understanding during this time. We will notify you as soon as the issue is fixed.

Thank you for your continued support. We are committed to simple, swift, and safe banking for everyone.

Best regards,

The Safe Haven Team
Posted Oct 23, 2024 - 20:16 BST
This incident affected: Transfers.