All Systems Operational
Uptime over the past 90 days. View historical uptime.
Sudo API Operational
90 days ago
99.94 % uptime
Today
Sudo Website Operational
90 days ago
100.0 % uptime
Today
Business Dashboard Operational
90 days ago
99.94 % uptime
Today
Root App Operational
90 days ago
100.0 % uptime
Today
Physical Cards Operational
90 days ago
99.94 % uptime
Today
Virtual Cards Operational
90 days ago
98.89 % uptime
Today
Virtual Accounts Operational
90 days ago
99.94 % uptime
Today
Vault API Operational
90 days ago
100.0 % uptime
Today
Transfers Operational
90 days ago
99.13 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Emergency System Maintenance
Resolved - This incident has been resolved.
Nov 20, 14:04 GMT
Identified - We would like to inform you that we are currently conducting emergency maintenance on our system. As a result, you may experience temporary service interruptions.

Our technical team is working diligently to resolve the issue and restore full service as quickly as possible. The estimated resolution time is capped at 2 hours, all things being equal. We will notify you on the progress, and we apologize for any inconvenience this may cause.

We appreciate your understanding and patience during this time.

Thank you for your continued support.
Nov 20, 09:48 GMT
Update on Outward Transfer Downtime
Resolved - This incident has been resolved.
Nov 20, 14:03 GMT
Update - Dear Valued Customer,

We are pleased to inform you that the issue affecting outward transfers has been resolved, and services are now fully restored. Thank you for your patience and understanding during this time.

If you have any questions or need assistance, please don't hesitate to reach out to our support team.

Thank you for choosing Safe Haven. We are committed to simple, swift, and safe banking for everyone.

Best regards,

The Safe Haven Team
Oct 24, 10:07 BST
Identified - Dear Valued Customer,

We sincerely apologize for the inconvenience caused by the recent downtime affecting outward transfers. Our team is actively working to resolve the issue, and we are committed to restoring full functionality as quickly as possible.

We appreciate your patience and understanding during this time. We will notify you as soon as the issue is fixed.

Thank you for your continued support. We are committed to simple, swift, and safe banking for everyone.

Best regards,

The Safe Haven Team
Oct 23, 20:16 BST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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