Resolved -
Dear Valued Customer,
We’re happy to let you know that outward transfer services have now been fully restored, and transactions are processing successfully.
Thank you for your patience and understanding while we worked to ensure everything was back up and running smoothly.
If you have any pending issues or need further assistance, our team is here to support you.
Thank you for choosing Safe Haven MFB.
Warm regards,
The Safe Haven MFB Team
Jun 7, 16:56 BST
Investigating -
Dear Valued Customer,
We would like to inform you that the Nigeria Inter-Bank Settlement System (NIBSS) is currently undergoing maintenance, which is temporarily impacting the processing of outward transfers.
This may result in delays or unsuccessful transactions when trying to initiate outward payments at this time.
Please be assured that we are closely monitoring the situation and will provide an update as soon as normal services resume.
We appreciate your patience and understanding. For any urgent concerns or support, feel free to reach out to us directly.
Thank you for choosing Safe Haven MFB.
Warm regards,
The Safe Haven MFB Team
Jun 7, 14:14 BST